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COLLECTION

De-escalation

Walking Into a Crisis

Article

How to make incisive decisions to de-escalate situations and offer timely, appropriate support.

How to Reduce Restraint: Part 2

Download

Part 2 of our series exploring how to reduce the use of restraint.

Professional mirroring an individual's body language

Mirroring as De-escalation Strategy

Article

Using mirroring to de-escalate and defuse potentially challenging situations.

Powerful Restorative Conversations

Article

Creating powerful, positive restorative conversations for post-incident support.

De-escalation in Complex Needs Services

Podcast

Doremi and Simon discuss the importance of self-awareness to build strong therapeutic relationships.

What is CALM Communication?

Article

How to use CALM communication to defuse and divert behaviour.

Member of staff pauses to respond to an individual they are supporting.

Responding vs Reacting

Article

Taking control of our own reactions puts us in a better position to respond appropriately to the individuals we support.

CALM Communication Poster

Download

Key questions to ask yourself to support de-escalation and reduce risk.

Supporting Sudden Escalations of Behaviour

Video

Dave Smallwood explores the cumulative effect of experiences and how to reduce risk.

Staff member using take up time to support an individual process information

What is ‘Take-Up Time’?

Article

Strategies to encourage take-up time and support processing skills.

React and Respond vs Predict and Prevent

Article

Taking pre-emptive steps to anticipate and avoid heightened situations.

Brick Wall vs Rubber Band Thinking

Download

Poster comparing different ways to think about and respond to behaviour.

The Power of the Pause

Download

Poster highlighting the importance of responding rather than reacting to behaviour.

Risk Assessment Matrix

Download

Poster to measure probability and frequency of behaviour and severity of impact.

Supporting Children with PDA

Podcast

Lynn McCann describes strategies to support children with PDA.