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COLLECTION

Relationships & Connections

What is CALM Communication?

Article

How to use CALM communication as an effective de-escalation strategy.

Member of staff pauses to respond to an individual they are supporting.

Responding vs Reacting

Article

Taking control of our own reactions puts us in a better position to respond appropriately to the individuals we support.

Individual support plan being read by a member of staff

Writing Effective Individual Support Plans

Article

How to ensure individual support plans meet individuals' needs.

Celebrating Neurodiversity

Download

Accompanying resource pack for Talking Behaviour episode.

Creating Positive Behaviour Cultures

Article

Practical steps to building a positive, supportive behaviour culture.

Inclusion for LGBTQIA+ Individuals

Podcast

Jack Pattinson discusses the importance of fostering a culture of belonging.

Two members of staff discussing negative perceptions

Challenging Negative Perceptions

Article

How to change preconceptions about the individuals we support.

5 Ways to Build Strong Relationships

Download

Poster with 5 simple strategies for effective relationship building.

Brick Wall vs Rubber Band Thinking

Download

Poster comparing different ways to think about and respond to behaviour.

two colleagues discuss an individual in their care, who is sitting away from them.

Supporting Individuals Who Self-Harm

Article

Understanding self-harm and ways we can best support individuals.

Individual Support Plan Template

Download

Template example for writing effective individual support plans.

Celebrating Neurodiversity

Video

Mica Coleman Jones talks to Jonathan Newport about neurodiversity.

Rewards vs Bribes

Podcast

Dean Cotton outlines the key differences between rewards and bribes.

Pen Portrait Template

Download

Template to create a one-page information sheet about an individual.

Communication Passport

Download

Editable template to record information and personal preferences.